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accesso® Powers Virtual Queue for The Philadelphia Museum of Art Cassatt Exhibit
With such a popular exhibition, the museum anticipated high visitor demand and sought a solution to manage the crowd and drive engagement without compromising the experience. solution offers visitors the ability to join a digital line via their smartphones on arrival, freeing them to explore nearby galleries, enjoy a coffee, or relax at their own pace until entering the exhibit.
, shared his enthusiasm for virtual queueing:
The system has transformed the museum's entry process for special exhibitions, addressing common issues associated with physical lines.
collaboration with the Philadelphia Museum of Art is particularly significant as it marks the company's first implementation of technology in a non-profit setting. , emphasized the importance of this partnership:
The implementation of the Virtual Queueing system was supported by , who appreciated commitment to a seamless transition:
virtual queueing technology has been a key component of the visitor experience at the Philadelphia Museum of Art, demonstrating a significant leap forward in how museums can manage high-demand exhibitions while prioritizing guest comfort and convenience.
is the leading global provider of patented and award-winning technology solutions that redefine the guest experience, drive increased revenue, streamline operations and support data-driven business decisions for leisure & entertainment operators. Currently serving over 1,200 venues worldwide, invests heavily in research and development to provide venues with technology that empowers them to deliver unforgettable guest experiences. Staffed by a team of attractions, cultural venue and ski industry veterans, partners with venues to increase their range of on- and off-site guest engagement to drive increased revenue through intuitive ticketing, point-of-sale, virtual queuing, distribution and experience management technology.
is a public company, listed on AIM: a market operated by the London Stock Exchange. Learn more at accesso.com or follow on X (Twitter), LinkedIn and Facebook.
The Philadelphia Museum of Art is a national and international destination for art, but first, we are Philadelphia's Museum of Art—for all the many diverse communities of the city. Through our collections, exhibitions, events, educational activities, celebrations, and more, the PMA is a storyteller, and we welcome everyone to be part of the story—our doors are wide open. To learn more, visit www.philamuseum.org.
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