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PolyAI Names Kyle DiPentima as Chief Revenue Officer, Expands Global Client List Deploying Customer-Led Voice Assistants
DiPentima joins PolyAI from Observe.AI, where he served as Senior Vice President Worldwide Sales. Prior to Observe.AI, DiPentima held sales leadership roles at RingCentral, 8x8, LivePerson, and CareerBuilder.
For DiPentima, the move to PolyAI was an easy one. "The company is solid, the product market fit is obvious. The culture is strong and they've done a great job hiring and retaining talent. This isn't a place where you need to come in and flip tables," said DiPentima. "And the founders [Nikola, Shawn and Eddy] are academically curious. Their vision was born out of wanting to discover the best scientific solution to a very specific problem – they're thought leaders with no preconceived notions about how things 'need' to be done. They bring creativity and honesty to the market."
PolyAI CEO Nikola Mrkšić sees similar qualities in their new CRO: "Kyle brings a tremendous track record of go-to-market success. Our tech is best-in-class and with Kyle's leadership, we are ready to take our sales teams – and especially our US market position – to the next level."
DiPentima's appointment couldn't come at a better time, as PolyAI recently welcomed Marriott and Lloyds Bank to their global client roster, entered the public sector by onboarding the City of Amsterdam and Citizens Advice Scotland, claimed a spot on the Forbes AI 50 , and launched in the AWS Marketplace .
For more about PolyAI, visit https://poly.ai or follow the company on
LinkedIn for daily insights into the evolving world of enterprise automation through conversational AI.
PolyAI builds customer-led voice assistants that carry on natural conversations with customers to solve their problems. PolyAI voice assistants understand customers, regardless of what they say or how they say it.
PolyAI serves enterprises where customer conversation is an important part of doing business. Customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications.
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