Internet
Frost & Sullivan: 4 Imperatives to Succeed in the Future of Customer Experience
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" stood out in our research when survey respondents were asked about supporting interaction channels. They have also come up in many conversations as an option in specific industries where video adds value to the customer's experience," explained Digital Transformation Global Vice President. "However, our discussions with end users show
along with , are top choices for technology investment over the next few years."
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Francesca Valente
Frost & Sullivan
+1 (210) 348 1012
francesca.valente@frost.com