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Experts from Three Ireland and Wargaming.net to Share Customer Service Breakthroughs at the 12th Annual Customer Contact Europe: A Frost & Sullivan Executive MindXchange
Jean-Marc Codsi , General Manager Europe , Wargaming.net, will present a . Codsi will explain how the customer service world is full of opportunities for improvement and ways to do so, including people, technology and processes. He will explore why the balance between cost management and delivering an excellent customer experience can be hard to achieve, and offer insights to help organisations implement more "quick wins", identify their blind spots and jump their learning curves!
In his current role at Wargaming,net, Codsi leads a team of publishing experts for popular AAA video games in Europe . Previously, he was Executive Director, BUX Partners and Vice President Global Customer Experience, eBay, Europe .
The will offer contact centre and customer experience executives the opportunity to benefit from:
Don't miss out on the opportunity to leverage the latest customer service thinking for competitive advantage. For additional information, please .
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Contact us: Start the discussion
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Kristina Menzefricke
Corporate Communications – Europe
P: +44 (0) 208 996 8589
E: kristina.menzefricke@frost.com
www.frost.com