Next-Generation 911 Expected to Thrive in the United States as Managed Services Accelerate Market Momentum

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"NG911 market penetration, based on the percentage of the US population covered by closed NG911 contracts, is projected to reach 95% by 2026, up from approximately 60% in 2020," said Brent Iadarola, Information & Communication Technology Vice President at Frost & Sullivan. "Statewide requests for proposals (RFPs), where states have centrally organized their public safety answering points (PSAPs) to conduct statewide NG911 upgrades, have emerged as the preferred and most efficient approach to NG911 implementations."

Iadarola added: "The entry of large integrators with one-stop-shop-as-a-service business models has accelerated the progress and reduced the complexity of NG911 deployments. A clear theme over the course of Frost & Sullivan's research was that states often do not have the resources, expertise, or desire to manage the complexities of NG911 in-house."

As NG911 infrastructure becomes more widely deployed, there will be significant growth opportunities for complementary solutions that seamlessly integrate with public safety infrastructure. In particular, NG911 can unlock lucrative growth opportunities by:

Next-Generation 911 (NG911): The Future of Public Safety, Forecast to 2026 is the latest addition to Frost & Sullivan's Information & Communication Technology research and analyses available through the Frost & Sullivan Leadership Council, which helps organizations identify a continuous flow of growth opportunities to succeed in an unpredictable future.

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Next-Generation 911 (NG911): The Future of Public Safety, Forecast to 2026

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