Cerillion Transforms Digital Engagement with Next-Gen Self Service

CSPs no longer must choose between self-service products, that are fast to implement but difficult to change, and fully bespoke solutions that can be built to order but are expensive to build and maintain. Cerillion Self Service provides the best of both worlds: CSPs no longer must choose between self-service products, that are fast to implement but difficult to change, and fully bespoke solutions that can be built to order but are expensive to build and maintain.Cerillion Self Service...

LONDON, 28/10/2024 (informazione.it - comunicati stampa - information technology)

CSPs no longer must choose between self-service products, that are fast to implement but difficult to change, and fully bespoke solutions that can be built to order but are expensive to build and maintain. Cerillion Self Service  provides the best of both worlds:

Self Service follows Cerillion's key design principle of delivering flexibility through . This means that the core product is the same for all customers, with adaptation and differentiation delivered via a design system and no-code configuration. Furthermore, with Self Service Pro, this flexibility is augmented with a visual content management system (CMS) which gives CSPs complete control of the digital experience and streamlines integration with external data sources and applications.

"At Cerillion, we are committed to empowering CSPs with innovative, scalable BSS/OSS solutions that drive efficiency and enhance customer experiences," commented Louis Hall , CEO of Cerillion. "With the launch of Cerillion 24.2, we are setting a new benchmark for digital engagement in the telecoms industry. Our new Self Service module allows CSPs to deliver seamless, personalised user journeys without the traditional constraints of time-consuming customisation, providing both speed to market and long-term adaptability."

Cerillion Self Service is built with an open and decoupled architecture – pre-integrated within Cerillion's BSS/OSS suite, it also integrates with any BSS/OSS through standard TM Forum Open APIs.

Founded in 1999, Cerillion (AIM: CER) is a leading provider of billing, charging and customer management systems delivering its solutions across a broad range of industries including the telecommunications, finance and utilities sectors. The Company has a global customer base, with c. 80 customer installations across c. 45 countries and customers include Liberty Global, Virgin Media, KDDI and Proximus. For more information visit: www.cerillion.com

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