Teleperformance in India Launches Three Revolutionary Cloud Campus Hubs to Enable Seamless Transition to Work-At-Home

Delivering consistent customer experience with socially connected teams across the globe The cloud campus hubs have been designed to recreate a virtual operations floor, permanently connected with the project team, with the ability to scale capacity at short notice. Having all supporting teams connected in real-time nurtures relationships and trust for those who may have otherwise felt isolated working-at-home. As a people-focused company, Teleperformance is leveraging gamification to recover...

India, 06/08/2020 (informazione.it - comunicati stampa - internet)

The cloud campus hubs have been designed to recreate a virtual operations floor, permanently connected with the project team, with the ability to scale capacity at short notice. Having all supporting teams connected in real-time nurtures relationships and trust for those who may have otherwise felt isolated working-at-home. As a people-focused company, Teleperformance is leveraging gamification to recover socialness and camaraderie and to boost employee wellbeing, resulting in consistent customer service for Teleperformance's clients.

Teleperformance Cloud Campus supports unlimited languages and clients across various industries, including technology, e-commerce, and telecommunications, and has found success in several geographies and markets prior to the COVID-19 outbreak.

 

 

Teleperformance (TEP) (ISIN: FR0000051807) (Reuters: ROCH.PA) (Bloomberg: TEP FP), the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the world's leading companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent. The company has established the highest security and quality standards in the industry and uses proprietary deep learning technology to optimize flexibility on a global scale. 

The Group's 330,000 employees spread across 80 countries, support billions of connections annually in 265 languages and enhance the customer experience with every interaction. In 2018, Teleperformance reported consolidated revenue of €4,441 million ( US$5,256 million , based on €1 = $1.18 ).

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC Large 60, CAC Next 20, CAC Support Services, STOXX 600, SBF 120, S&P Europe 350 and MSCI Global Standard. They have also been included in the Euronext Vigeo Eurozone 120 index since December 2015 and the FTSE4Good Index since June 2018 with regard to the Group's performance in corporate responsibility.

For more information: www.teleperformance.com; follow us on Twitter @teleperformance