Turismo
Sojern Expands its Guest Experience Solutions to Europe
Building off the initial launch, Sojern is also expanding its Guest Experience Solutions in Europe including working with GetYourGuide , a leading platform for travelers to discover and book experiences such as walking tours, local cooking classes, skip-the-line tickets and more across 10,000 cities.
Today's guests are seeking personalized experiences, and they're drawn to brands that deliver exactly that. According to a recent survey , only 65% of guests believe that a hotel "knew" them and 62% believe that a hotel truly heard them. What's more, only 60% of guests were satisfied with a hotel's proactive communication, and just 65% were content with its ability to provide personalized experiences. Guest Experience Solutions automate guest communications while giving hoteliers a pulse on customer sentiment, freeing up staff to deliver the special touches that make a hotel stand out from the crowd.
Since 2007, Sojern has given hoteliers the tools to drive direct bookings, build loyal relationships with guests, and maximize revenue. With the addition of GES, hotel marketers can now engage with travelers before, during and after their stay to optimize net revenue per room (RevPAR). Sojern's Guest Experience Solutions gives hoteliers access to automated tools in a flexible model that fits their business needs.
Sojern's Guest Experience Solutions equip hotel marketers with the tools to enhance their entire marketing funnel. Recently, Sojern introduced to help hotel marketers leverage a full-funnel marketing approach and create a unified strategy. To download a copy click here .
For more information about Sojern's Guest Experience Solutions, click here .
Sojern is a leading travel marketing platform designed to boost growth and profitability for the travel industry. The Sojern Travel Marketing Platform is a set of easy-to-use software and services that delivers unrivaled traveler insight, intelligent audiences, multichannel activation and optimization, and a connected guest experience—all in one place. More than 10,000 travel marketers rely on our platform annually to find, attract, convert and engage travelers. Founded in 2007, Sojern is headquartered in San Francisco, California with teams in the Americas, Europe , Middle East and Africa , and Asia Pacific .
View original content: https://www.prnewswire.co.uk/news-releases/sojern-expands-its-guest-experience-solutions-to-europe-302144396.html