Information Technology
Comviva unveils next-generation AI Workbench to accelerate customer growth programs for CSPs
The platform has been instrumental in delivering many key use cases such as churn prediction, next-best offers, AI-driven cross-sell/upsell, send-time optimization, customer profile enrichment, customer care, order fallout prediction, fulfillment lead time prediction and sales forecasting.
Available in a SaaS model on hyperscalers, MobiLytix™ AI allows quick access without extensive installation or configuration. The new solution also includes APIs for connecting with industry-standard data platforms. Integrated with comprehensive security features, it allows CSPs to safely store their data, whether on-prem or in the cloud. Additionally, the platform now features a GenAI-driven chatbot for enhanced user experience and product assistance.
Commenting on the launch said,
MobiLytix™ AI provides insights, automation, and data management, enabling ModelOps/AIOps. It now includes an inbuilt MLOps platform for AI/ML model deployment at the click of a button. Utilizing a user-centered self-service design, it delivers a multi-experience AI development workbench.
Comviva has been recently recognized as a Visionary in the 2024 Gartner Magic Quadrant for AI in CSP Customer and Business Operations.
Sundeep Mehta
Sundeep.mehta@comviva.com
+91-9910030732
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