Information Technology
Loyalty Juggernaut Receives US Patent for Innovative Technology Enabling Individualized Experiences at Scale
"This transformative feature allows a single loyalty campaign to be personalized and tailored across an entire member base, effortlessly achieving what we call 'mass individualization,' which is the stated mission and #1 priority of loyalty programs globally," said Shyam Shah , CEO and Co-Founder of Loyalty Juggernaut. "This patent marks a significant milestone for us and reinforces our vision of how loyalty programs engage customers by delivering experiences that are 1:1 personalized."
This marks the third patent for LJI, making their GRAVTY® platform the only loyalty technology globally with patents for three essential capabilities required to future-proof today's loyalty programs and ecosystems. The other two patents are for:
1. GRAVTY Visual Rules ( GVR ): The only patented "no-code" rules engine in the loyalty technology industry, empowering loyalty professionals by combining extreme sophistication with extraordinary simplicity ( watch GVR in action here ).
2. Multi-dimensional Behavior (1 party data) Tracking : This feature is particularly significant in today's age of cookie-less consumers, as the reliance on high-quality first-party data grows in driving individualized customer experiences and maximizing the effectiveness of digital marketing and data-driven initiatives.
"Loyalty marketers are always looking for ways to engage customers 1:1 at scale. This innovation is groundbreaking in its use of AI to drive mass personalization, the holy grail of loyalty programs," said Bill Hanifin , Chief Executive Officer, Wise Marketer Group.
Media Contact: media@lji.io
Headquartered in Silicon Valley, Loyalty Juggernaut, Inc. is the next-gen customer engagement and loyalty solutions enterprise helping brands transform their loyalty programs into data-led businesses to maximize customer value and compete at scale. LJI's GRAVTY® platform powers over 40 loyalty ecosystems globally, involving 4,000+ participating brands across 12 industries including Retail, CPG, Hospitality, Airline, BFSI, Telco, and multi-brand diversified business conglomerates. Customers include Majid Al Futtaim , Liverpool , Global Hotel Alliance, Deutsche Telekom, Viva Aerobus.
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