Navigate UC&C Challenges with IR's Collab Compass

"Poor performing UC&C ecosystems have a detrimental impact on today's dynamic work environments. Detecting and addressing these issues proactively is essential. Collab Compass is our endeavor to help organizations assess and optimize their communication and collaboration environments," said JohnRuthven, CEO and Managing Director, IR.

As per IDC, worldwide UC&C revenue grew 9.8% yearly to $59.3 billion in 2022.^[1] This level of investment is driving the growing need to monitor and manage these UC&C environments, ensuring performance issues are identified and resolved quickly.

With the increase in multiple UC&C tools, a lack of full-stack observability could impact user and customer experience. Audio and video quality issues, managing multiple devices and migration assurance are other top challenges. If these issues are not managed on a timely basis, they tend to reoccur, causing frustrations for IT teams on account of the time wasted fixing them, and a poor experience for end-users.  

IR provides enterprise-grade performance and experience management solutions to help organizations get quality Return on Investment (ROI) on their UC&C technology stack.

For more information, access Collab Compass.

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