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Malaysia Airlines signs 5-year deal with IBS Software to Leverage AI and ML Technology Solutions
With customer and crew satisfaction at the heart of its latest solution, iFlight Crew factors in complex variables and scenarios, before providing optimal crew pairing and rostering solutions. It also maximises productivity and controls costs whilst adhering to strict industry standards and regulations. Its latest technology accelerates flexible and accessible self-service tools for airline crew.
As demand for reliably scheduled flights increases in an industry prone to frequent disruptions, this fully cloud-based, highly scalable software uses Artificial Intelligence and Machine Learning capabilities to provide MAB with real-time situational awareness and optimise available asset utilisation, both key elements to maintaining a competitive advantage.
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Malaysia Airlines is the national carrier of Malaysia , offering the best way to fly to, from and around
Malaysia through its premium and full-service offerings. Malaysia Airlines carries up to 40,000 guests daily on memorable journeys inspired by
Malaysia's diverse richness. As the nation's flag bearer, it embodies the incredible diversity of
Malaysia ; capturing its rich traditions, cultures and cuisines via its inimitable Malaysian Hospitality across all customer touch points.
Since September 2015 , the airline has been owned and operated by Malaysia Airlines Berhad. It is part of the Malaysia Aviation Group (MAG), a global aviation organisation that comprises of different aviation business and lifestyle travel solution portfolios aimed at serving global air travel needs. The airline is committed to facilitating safe and seamless travels by placing safety and hygiene as the anchor across all end-to-end consumer touchpoints in line with its MHFlySafe initiative. Via its alliance with world®, Malaysia Airlines offers superior connectivity to more than 900 destinations in 170 territories across the globe. For more information, please visit www.malaysiaairlines.com and download the Malaysia Airlines app to get the latest promotions conveniently at your fingertips.
IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise and hospitality industries. IBS Software's solutions for the aviation industry cover fleet & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel and air cargo management. IBS Software also runs a real time B2B and B2C distribution platform providing hotel room inventory, rates and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive, customer-centric, digital platform that covers onshore, online and on-board solutions. The Consulting and Digital Transformation (CDx) business focuses on driving digital transformation initiatives of its customers, leveraging its domain knowledge, digital technologies and engineering excellence. IBS Software is a Blackstone portfolio company and operates from 15 offices across the world. Further information can be found at https://www.ibsplc.com/ .
Photo: https://mma.prnewswire.com/media/2013855/Malaysia_Aircraft.jpg
Logo: https://mma.prnewswire.com/media/1169353/IBS_Software_Logo.jpg
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