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Dubber Unveils Unified Call Recording and Voice AI Solution for Microsoft Teams
Microsoft Teams is one of the world's fastest growing team collaboration suites and has over 75 million daily active users. Dubber allows Teams customers to automate voice recording at scale from any device with no need for hardware. Unified call recording and voice AI are a key enabler of compliance, customer satisfaction and sales performance - delivering real-time insights, sentiment analysis, alerts, beautiful transcriptions and more.
Dubber announced an extensive global channel partner program for Microsoft partners including partner incentives with support, deployment, and training resources.
"COVID has dramatically accelerated the demand globally for unified communications solutions," said Steve McGovern , CEO Dubber. "As workforces have dispersed and network end-points multiplied the demand for automated call recording at scale has become essential to addressing regulatory requirements and enterprise-wide visibility. With Dubber supporting Microsoft Teams via our global platform, users can activate recording immediately in the cloud - eliminating the need to build solutions or buy hardware."
McGovern added, "Microsoft Teams customers and resellers now have access to the industry leading platform used by over 140 service providers worldwide. It's now possible to unify call recording on these networks and Microsoft Teams into the centralised Dubber Voice Intelligence Cloud. Our integration with Microsoft Teams advances Dubber as the preeminent and de facto cloud-based unified call recording solution for communications providers - and as a source of differentiation and value for resellers globally."
Background, Dubber on Microsoft Teams:
Dubber is globally recognised as the Cloud Call Recording and Data Capture platform for Communications Service & Solution Providers and as integral to their Unified Communications offering. Dubber's unique technology enables call recording to be delivered as a service and turns voice calls into data enabling broad-reaching AI services to be deployed at scale directly from a Carrier network - or from inside a Solution Providers infrastructure. Dubber services are presented either in the brand of the Carrier or as Dubber products. Founded in 2011, Dubber is headquartered in Melbourne, Australia , with operations in the USA and Europe .
This ASX release has been approved for release to ASX by Steve McGovern , CEO & Managing Director.
Simon Hinsley
simon.hinsley@dubber.net
+61 (0) 401 809 653
Terry Alberstein
terry@navigatecommunication.com.au
+61 (0) 458 484 921