IT Infrastructure Firm Catering to Prominent U.S. Blue Chip Companies Selects ServiceNow-Centric CCaaS Solution to Revolutionize CX and EX

"Enterprises are eager to adopt solutions designed to enhance the platforms they already leverage without introducing duplicative features or yet another system to integrate and manage," explains Guillaume Seynhaeve, VP of Alliances at 3CLogic. "Our ongoing strategic partnership and collaboration with ServiceNow is allowing enterprise organizations to rethink customer and employee engagements, from the back-office to the front-office, without the need for complex customizations or perpetual maintenance expenses. It truly is a case of better together."

ROCKVILLE, Md., 12/06/2024 (informazione.it - comunicati stampa - information technology)

"Enterprises are eager to adopt solutions designed to enhance the platforms they already leverage without introducing duplicative features or yet another system to integrate and manage," explains Guillaume Seynhaeve , VP of Alliances at 3CLogic. "Our ongoing strategic partnership and collaboration with ServiceNow is allowing enterprise organizations to rethink customer and employee engagements, from the back-office to the front-office, without the need for complex customizations or perpetual maintenance expenses. It truly is a case of better together."

With out-of-the-box capabilities purpose-built for ServiceNow, the deployment will enable a number of benefits, including but not limited to:

Leveraged across five continents, 3CLogic's ServiceNow-native offerings are driving value across industries, including travel , insurance , healthcare , and manufacturing . The organization's solutions are globally available for ServiceNow's IT Service Management ,   Customer Workflows ,   HR Service Delivery , and Source-to-Pay. The company will showcase its latest industry-agnostic offerings during the upcoming ServiceNow Summits in Atlanta on August 23, 2024 , and Chicago on October 10, 2024 .

For more information, please contact info@3clogic.com .

3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and AI capabilities purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its solutions empower enterprise organizations with innovative features such as intelligent self-service, generative and Conversational AI, agent automation & coaching, and AI-powered sentiment analytics – all designed to lower operational costs, maximize ROI, and optimize each interaction across IT Service Desks, Customer Support, Sales or HR Services teams. For more information, please visit .

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