PROVIDING A SAFE AND HEALTHY WORKPLACE IS CENTRAL TO ESPRESSO HOUSE CULTURE
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As part of its ongoing commitment to be an employer of choice in the Nordics, Espresso House has finalized a suite of clearly defined "House Habits" that will detail enhanced workplace policies for the Group.
"House Habits" will be based on and seek to surpass internationally recognised standards and principles, including all relevant regional and national standards.
These will focus on:
These areas of priority will build on recent initiatives and progress:
In June, under the Group's new House Habits initiative, it will also launch a campaign focused on supporting young employees entering their first job and help lay the foundation for their future career development.
To ensure Espresso House consistently lives up to its values of being a warm and welcoming home for both employees and guests, it is also committing to self-report progress against these standards on an annual basis. Through greater transparency, Espresso House seeks to hold itself to account and to set an example for the hospitality industry. Furthermore, Espresso House commits to working collaboratively with union and employee organisations with whom it has collective agreements across its jurisdictions, to provide input into the standards.
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"At Espresso House, our people come first and we truly want to create a community where we help each other achieve our best. As of one the Nordic's largest youth employers, we have a duty of care to ensure that our people start their careers knowing what great feels like," saidEspresso House CEO, Anssi Thureson. "In my time at Espresso House, I have had the great pleasure of visiting and working alongside colleagues in many of our coffee shops, hearing their views and aspirations. Their insights have formed a core part of the direction we have taken and the changes we have already put in place. Being an employer of choice is an ongoing journey and our work to do better is never done. Taking care of our people is a primary responsibility and a fundamental pillar of Nordic culture, and therefore, our culture as a Group."
Thureson continued, "Our promise at Espresso House is that we will always strive to continuously improve our teams and guest experiences. This is an opportunity for us to be both introspective and collaborative with our staff and Unions. I am confident that these exercises will only make us stronger as a team and I look forward to providing public updates on our progress."
About Espresso House
Espresso House offers a premium experience, from the craft of our baristas and specialty coffee, to a warm welcome in a unique and cosy atmosphere. Espresso House was founded in 1996 in Lund and has since grown to become the leading coffee shop chain in the Nordics with over 500 coffee shops, 7,000 baristas and around 130,000 guests daily. Since the fall of 2018 Espresso House is also established in Germany. Espresso House is part of JAB Holding Company.
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