Turismo
ACCORDING TO OPINIUM INSURERS INFLATE TRAVEL COVER COSTS BY ¥24,736 FOR DISABLED PEOPLE
The research also looked at the other barriers disabled tourists face whilst travelling, including time inequity, digital accessibility, lack of disabled representation, lack of inclusive design, and lack of knowledge on how to meet the needs of customers with disabilities.
Two in five disabled people face stressful and unsafe situations when traveling due to lack of accessibility. One in ten disabled people reported feeling unsafe and scared when travelling and one in ten were not able to access a toilet.
Because of this, feelings of embarrassment, isolation, and being disregarded. Two in five of those experienced something happening to them due to the travel agent/provider not being accessible. Nearly half (48%) said the situation made them feel uncomfortable.
Valuable 500 is the largest global collective of CEOs committed to disability inclusion. High-profile members include Expedia, Airbnb, Heathrow Airport, and British Airways.
The business collective has produced a 7-point manifesto that each travel industry provider should abide by to ensure best practice. Please register interest to sign up: travelmanifesto@thevaluable500.com
The full report is here.
A sample of 500 Japanese based disabled travellers conducted via Opinium, from 29th August - 10th September 2022.
Find out more about the Valuable 500 here
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