Information Technology
Enreach launches DialoX marketplace, expanding access to customisable AI solutions
The DialoX platform consists of several key components, one of them being the AI Marketplace, and is at the heart of Enreach's innovative approach to making cutting-edge AI technology accessible to small and medium-sized businesses (SMBs). Through a user-friendly, web-based development studio, Enreach's partners and customers can create tailored chat and voice bot solutions that integrate seamlessly into existing systems and communication channels. Enreach also provides active support to ensure that users can take full advantage of the platform's capabilities.
Key benefits of DialoX include:
Simplifying AI adoption for businesses of all sizes
“We see the launch of the marketplace as a significant milestone in our ongoing commitment to empowering European SMBs with cutting-edge AI technology that can tangibly improve business performance and efficiency,” said Martin Classen, Enreach's Chief Product Officer. “Building on the user-friendly foundation of the existing DialoX platform, this 'marketplace' approach democratises AI by making advanced, preconfigured solutions easily accessible to both customers and the channel partners that serve them. We believe this will allow our customers and partners to quickly leverage AI's potential to compete—and succeed—in a rapidly changing market.”
With the DialoX platform and AI marketplace, Enreach is uniquely positioned to satisfy the growing demand for conversational AI solutions, particularly in customer experience, business development, and order fulfilment settings of various sectors. Enreach partners and customers can access the DialoX platform to acquire pre-configured AI applications, and build bespoke functionalities using low-code and no-code development tools.
“We are seeing that small and mid-size businesses across Europe are increasingly interested in the benefits that AI technology provides, but are hesitant to adopt these technologies based on the perceived complexity and cost associated with them,” said Oru Mohiuddin, research director for European Enterprise Communications and Collaboration at IDC. “Enreach's DialoX platform is a creative, cost-effective way to satisfy this growing demand. By developing a marketplace that allows both businesses and channel partners to obtain AI features in a streamlined, affordable manner, Enreach is giving underserved organisations an opportunity to improve operational efficiency and accelerate their digital transformation.”
Enreach partners and customers across Europe are already using the DialoX platform. The new marketplace will soon be available to partners and customers in the Netherlands, with other markets such as Germany to follow shortly.
NOTE TO THE EDITORS
About Enreach
Enreach is a European leader in converged contact solutions with a strong presence in the United Kingdom, the Netherlands, Germany, France, Spain, Denmark, Finland, Sweden, and the Baltic States. Enreach provides collaboration technology and telecom services through its resellers, service provider partners, and direct channels. All operations contribute to intelligent, integrated IT and communication solutions that ensure optimal communication and workflow between organisations. Enreach's mission is to give companies access to the best communication and collaboration tools with a simple, user-centric interface built around their specific needs and systems. The group's products place powerful features within reach of all companies, regardless of industry or size, so their employees can focus on getting great things done. Enreach operates in over 25 countries and has over 1,000 employees working in 20 different European offices.
For more information about Enreach, please visit: www.enreach.com .
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