Robocalls Skyrocket Globally, Growing 325% to 85 Billion Worldwide in 2018

"As spam calls continue to skyrocket globally, the demand for protection from unwanted phone calls has increased drastically," said Alex Algard, CEO of Hiya. "By combining industry-leading call spam detection with a solution that ensures calls from legitimate businesses are properly identified, it's our mission to make sure everyone across the world can confidently answer their phone again."

With nearly 60 million monthly active users worldwide, Hiya protects consumers from unwanted calls in every country in the world. Global partnerships with carriers like AT&T, T-Mobile and OEMs like Samsung have helped to elevate Hiya's leadership position for identifying nuisance and fraudulent calls. In 2018 alone, Hiya identified more than 1.3 billion calls as spam, blocking more than 425 million of them.

Phone Spam is a Growing Problem Worldwide

Hiya analyzes more than 12 billion mobile calls per month globally and then leverages its proprietary rule-based algorithm to identify these calls for consumers. Hiya's Global Robocall Radar is calculated by extrapolating the total number of unwanted robocalls detected among Hiya's user base as compared to the entire global population of mobile subscribers. In addition to observing that robocalls grew 325% to 85 billion in 2018, Hiya's first Global Robocall Radar found the following:

Top 10 Countries With the Biggest Phone Spam Problem

For the top 10 countries with the biggest spam problem, below is a breakdown of the percentage of incoming calls that are not "saved to contacts" and are identified as spam (Spam Rate), in addition to the average number of monthly spam calls per user.

1). Spain:

2). UK:

3). Italy:

4). France:

5). Argentina:

6). United States: 

7). Mexico:

8). Brazil:

9). Chile:

10). Australia:

Most Prevalent Spam "Campaigns" Worldwide:

To view Hiya's Global Robocall Radar report, which includes a country by country breakdown of the top unwanted call categories, top phone spam campaigns, and more, please click here.

To view Hiya's US specific version of the Robocall Radar report, please click here.

About Hiya
Hiya is revolutionizing the way people make and receive phone calls. With a mission to provide a better phone experience, Hiya Caller and Business Profiles provide users with important context, giving them the right information at the right time. Through analysis of more than 12 billion calls per month, Hiya protects nearly 60 million users from unwanted robo and spam calls globally. Hiya is available as a consumer app on Google Android and iPhone and is integrated into the phone experience for AT&T Call Protect, T-Mobile Name ID, ZTE Axon 7 and Samsung Galaxy S7, Galaxy S8, Galaxy S9, the forthcoming Galaxy S10 and all A-Series and J-Series users worldwide. For more information, please visit www.hiya.com.