Revolutionising Customer Engagement with Emotionally Intelligent Customisable AI Avatars

Research by Salesforce revealed that 91% of consumers who have a positive customer experience are more likely to make another purchase. With this insight, Rapport's new solution will aim to harness Artificial Intelligence (AI) and immersive technology to meet and exceed customer expectations, across retail, healthcare, education, HR and Marketing.

"Our platform is designed to revolutionise how businesses and individuals engage with audiences," said Gregor Hofer, CEO of Rapport. "To date, we've seen a tremendous impact on immersive learning, and opportunities flourish in sales, marketing, service, and entertainment. With our technology, users can create emotionally intelligent avatars that significantly enhance customer interactions at the point of sale across almost any market sector."

Rapport Self-Service offers a user-friendly platform that guides users through a step-by-step process to create their unique virtual characters. The platform is the only solution that gives users the freedom to mix and match all components necessary to create, animate, and deploy interactive characters with emotional intelligence, in any language, on any platform.

Key features of Rapport Self-Service include:

At the core of Rapport Self-Service technology lies Speech Graphics' audio-driven facial animation, a proven solution in the video game industry. Unlike other technologies, Speech Graphics employs detailed muscle maps for extremely accurate real-time lip-sync. This approach accelerates the suspension of disbelief, allowing users to connect with the avatars on a deeper emotional level.

Rapport offers flexible pricing options, including a free 'Explorer' tier and a 'Creator' tier priced at just $0.21 per minute of interaction, with an introductory offer of $0.08 per minute for the first three months. Custom pricing is also available for high-volume users.

To see a sneak peek of the Rapport Self-Service platform in action see here.

About Rapport 

Rapport is the leading end-to-end generative AI platform for interactive characters. It automates character animation from speech and other vocalisations. 

Speech Graphics

Speech Graphics' technology produces accurate, consistent, natural lip sync with remarkable full-face emotional expressions from audio alone, saving video games studios significant time, effort and money in realising the highest quality output. Our tools are used across the spectrum of AAA, AA, and indie titles, including Hogwarts Legacy, The Last of Us Part 2, Resident Evil: Village, and High on Life amongst many others.

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