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IR Joins Zoom ISV Partner Program to Enhance Collaboration Experience
"Many quality issues in communication and collaboration ecosystems originate from outside the collaboration platforms, but users of these tools feel its impact the most. IR Collaborate provides a single-pane-of-glass view of the ecosystem to enable IT teams to optimize the end-user experience," said , CEO and Managing Director, IR.
"Zoom's enterprise customers often operate complex IT ecosystems consisting of multiple technology vendors that require native monitoring tools for effective support and maintenance. Together, IR and Zoom simplify those complexities by providing a single robust solution for IT organizations. IR adds value to Zoom and Zoom enterprise customers by delivering end-to-end visibility across the IT multi-vendor ecosystems along with the Zoom UCaaS platform, which includes the workloads of Zoom Phone, Zoom Chat, Zoom Meetings, Zoom Webinars and Zoom Rooms," said , ISV Integrator Leader, Zoom.
IR Collaborate is a comprehensive experience and performance management solution that provides end-to-end visibility and insights into Communication & Collaboration and Contact Center ecosystems. IR Collaborate extends visibility and insights into meeting room and collaboration spaces, personal audio and video devices, networks and Session Border Controllers (SBCs) across the ecosystem, making it a convenient and powerful solution for IT teams responsible for maintaining the technology stack. IR delivers additional value by simplifying troubleshooting through ecosystem visualizations.
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