Gunnercooke Selects YayPay by Quadient to Automate Accounts Receivables and Enhance Customer Experience

With YayPay, gunnercooke is simplifying reporting, automating collections and providing opportunities to improve customer relationships and payment speed. YayPay consolidates real-time data from enterprise resource planning (ERP), customer relationship management (CRM), accounting and billing systems, presenting it on cloud-based dashboards that can be accessed from anywhere. YayPay also drives automated and customisable collections, helping gunnercooke drive efficiency in its processes.

"YayPay is flexible and easy to use, and it has provided us with business risk insights that can be shared across all departments," said Nas Patel, finance director, gunnercooke. "With insights from YayPay, we have established tailored approaches with customers to dial up or down payment reminders that have increased payment probability."

YayPay enables gunnercooke's customers to access account details, make payments and submit requests all on their own time. Customer experience is enhanced and continuously improved over time.

"It is an honour to have one the UK's challenger law firms select YayPay to help protect its client relationships and its reputation," said Raj Harash, UK director of sales, YayPay. "Happier customers pay faster, and a happier AR team with fewer reconciliation headaches spends more time on strategic thinking, internal coordination and taking immediate actions when necessary."

About YayPay by Quadient

YayPay by Quadient is a leading accounts receivable automation solution providing intelligent credit-to-cash software, payment processing and industry best practice. YayPay is part of Quadient, the driving force behind the world's most meaningful customer experiences. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalised connections and achieve customer experience excellence. For more information, visit www.yaypay.com.