nShift: Three in five consumers prefer to buy from retailers that offer a range of delivery options

According to nShift, the global leader in parcel delivery management, it's important that retailers are able to meet such expectations at every stage of their growth.  

In its latest guide, "Shipping for Growth" nShift explores how retailers can continue to keep their customers satisfied as they grow.  From increasing efficiency and flexibility to offering a greater choice of delivery and returns options and arranging relationships with multiple carriers to enable international deliveries.  

Lars Pedersen, CEO of nShift, said: "The successful growth of an online retailer is largely dependent on its ability to meet the growing expectations of its customers. Doing so requires greater flexibility and efficiency, especially for smaller businesses without the necessary time or resources.

"Most importantly, whether it's greater delivery and return options, automating the book and print process, or access to a wider choice of carriers, they need a partner that has the connections and the technology, and that can support them as they grow."

Download the guide, "Shipping for Growth" here.

About nShift

Established in 2021, nShift is the global leading provider of cloud delivery management solutions enabling frictionless shipment and return of almost one billion shipments yearly across 190 countries. nShift's software is used globally by e-commerce, retail, manufacturing and 3PL shippers. The company is headquartered in London and Oslo. It has over 500 employees across offices in Sweden, Finland, Norway, Denmark, United Kingdom, Poland, the Netherlands, Belgium and Romania.

¹https://www.smartcompany.com.au/marketing/four-ps-marketing-delivery/

²https://www.mycustomer.com/selling/ecommerce/ecommerce-delivery-trends-what-contributes-to-a-positive-experience

³https://www.mckinsey.com/industries/retail/our-insights/retails-need-for-speed-unlocking-value-in-omnichannel-delivery

⁴https://www.theguardian.com/retail-reimagined/2022/jan/13/delivery-has-become-a-competitive-differentiator-timeliness-is-essential-in-e-commerce

⁵https://www.risnews.com/survey-consumers-willing-delay-deliveries-if-its-more-sustainable

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